Privacy Policy

Last updated: 6 July 2026

Everyday Athlete Physiotherapy respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you contact us, submit an enquiry, make a booking, attend an appointment, or interact with our website, social media pages or advertising.

Information we collect

We may collect personal information including your name, phone number, email address, appointment details, enquiry information and any information you choose to provide about your injury, pain, health, exercise, activity goals or reason for contacting us.

If you become a client of Everyday Athlete Physiotherapy, we may also collect health information relevant to your assessment, treatment and ongoing care.

How we collect information

We may collect information when you:

submit an enquiry form on our website or through Meta/Facebook/Instagram ads
book an appointment online or by phone
contact us by email, phone, social media or direct message
attend an appointment
provide information during your physiotherapy consultation

How we use your information

We use your personal information to:

respond to your enquiry
contact you about appointments, offers or vouchers you have requested
manage bookings and client communication
provide physiotherapy assessment, treatment and care
maintain clinical and business records
improve our services, website and advertising

We do not sell your personal information.

Disclosure of information

We may disclose information where reasonably necessary to provide our services, manage bookings, process payments, meet legal or professional obligations, or with your consent.

This may include use of secure third-party systems for bookings, clinical records, email, payments, accounting, website hosting and advertising platforms.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Your information may be stored in secure digital systems used by Everyday Athlete Physiotherapy to manage enquiries, bookings, clinical notes and business administration.

Access and correction

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate or out of date.

Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us: